OUR MODEL

Our model, delivered by exceptional people with a shared mission, is defined by our 3 pillars:

Flexible: We believe that education can’t be one-size-fits all. Our model Features two convenient session – morning and afternoon – to allow learning to flex to the demands of life. Mastery-based curriculum lets students earn credits at their own pace (up to twice as fast as traditional high school) and rolling admission and graduation lets students start when they’re ready and graduate with a standard, fully accredited diploma without having to wait for the end of the semester.

Personalized: Our model is built around the individual. Every student begins with an evaluation that personalizes coursework, remedial assistance, and social support needs. Software-based assessments pinpoint strengths and weaknesses and help teachers individualize instructions. A personalized dashboard monitors progress in real-time, and career and graduation coaches guide our students along their unique plan.

Supportive: Our technology-enabled model is underpinned by responsive, supportive staff to deliver intensive wrap-around social services. Onsite specialists work to remove personal, social, and behavioral barriers while a host of resources, including over 150 social and support agency partners, support the whole student.

 

 

OUR SERVICES

Second Mile Education offers a comprehensive suite of education management services that support every aspect of our schools — from the very first day opening a school through ongoing operations— allowing us to deliver on our promise.

New School Activation

Second Mile Education provides a systematic, actively managed approach to opening new schools. Our process identifies opportunities, selects ideal locations, and coordinates with internal staff, boards, communities, and authorizers to successfully launch new campuses. This ensures a seamless transition from concept to reality, allowing new schools to open their doors fully prepared to serve their communities.

Services include:

 Market research and analysis
 Location identification and selection
 Facilities development, buildout, and outfitting
 Financial planning and budget management
 Grant application and management
 Systems and technology integration
 Staff recruiting, hiring, and onboarding
 Pre-opening brand development and marketing

 

Marketing

Our team develops targeted, impactful marketing campaigns to connect with students and families in the right place, at the right time. We establish distinct local brands and implement modern, omni- channel strategies to maximize engagement, build trust and awareness in the community, and grow enrollment effectively.

Services Include:

 Brand development
 Marketing materials design, production, and copywriting
 Reputation management
 Website development and SEO
 Targeted advertising
 Public relations
 Community partnership management
 CRM system management
 Marketing automation and nurturing

 

Enrollment

We design a user-friendly, equitable enrollment process, supported by skilled staff and innovative technology, to simplify applying and enrolling for families. Our process ensures access to education for all members of our community through a simple, friendly enrollment experience.

Services Include:

 Multi-lingual student engagement and parent outreach
 Enrollment application management
 Orientation services
 Lottery management
 Data entry and Student Information System (SIS) management

 

School Operational Support and Oversight

Second Mile Education provides local and regional support to implement consistent operations aligned with our DPRP model, backed by years of proven practices and standard operating procedures. This direct support ensures our schools operate efficiently and effectively while maintaining high standards of performance.

Services Include:

 Leadership training
 Mentorship programs
 Performance management
 Family communication support
 Regionally aligned support structure

 

Instructional Support

Our instructional staff receive robust support through a suite of tools to ensure they are supported and able to consistently deliver high-quality education tailored to their students’ needs. These services empower teachers and improve student learning outcomes.

Services Include:

 Training in ELA, reading, and math intervention programs
 Benchmark reporting and coaching support
 Facilitation of Professional Learning Communities (PLCs)
 Curriculum dashboards
 SPED and ESOL supports
 School improvement planning
 Professional development
 Leadership evaluations

 

Curriculum and Learning Management Systems

We meticulously curate our curriculum to ensure it aligns with state standards, delivers on charter requirements, and delivers strong learning outcomes for our students. These systems provide the tools and content needed to meet academic and compliance goals.

Services Include:

 Digital curriculum access facilitation
 Curriculum evaluation and feedback
 Training on curriculum implementation strategies
 Performance and compliance monitoring
 Blended learning and differentiated instruction support
 Career and Technical Education (CTE) development
 Course audits and academic reviews

 

Student Information System

Our proprietary Student Information System (SIS) provides accurate tracking, detailed reporting, real-time insights, and compliance monitoring for efficient school management. Schools can manage student data and academic progress seamlessly while improving operational efficiency.

Services Include:

 Student demographic and academic data management
 Learning and grade tracking
 Transcript evaluations
 Graduation planning
 Attendance tracking
 Leadership and governing board data reporting
 Establishing and maintaining API connections to third-party platforms

 

Student Success Supports

We provide holistic support for students through intensive wraparound services that remove barriers to success and address their diverse needs. By focusing on the whole student, not just their academics, we empower learners to overcome challenges and achieve their goals.

Services Include:

 Family Support Specialist program implementation
 Student transportation coordination
 Post-secondary counseling support
 Military, college, and career assessment oversight
 Student Success platform maintenance
 Facilitation of PLCs for student support staff

 

IT Infrastructure Management

We maintain a centralized IT infrastructure that empowers schools to operate efficiently while enhancing educational outcomes through technology. This service provides reliable, secure, and modern technology to allow our educators to do what they do best – support our learners.

Services Include:

 Software management for school and student productivity
 Networking, server, and cybersecurity management
 Procurement and inventory tracking of IT equipment
 In-field IT technician management
 IT ticketing and request tracking
 Broadband, fiber, and telephony system management
 Managed services vendor management

 

Human Resources, Benefits Administration, Recruitment, and Staffing

We know what it takes to be a Second Miler. We provide strategy and systems to attract and retain mission-aligned talent while providing ongoing HR support, payroll services, and comprehensive benefits administration, allowing our schools to build dedicated, skilled teams who go the extra mile.

Services Include:

 Strategic recruitment plans
 Background checks and processing
 New employee enrollment and onboarding
 Benefits selection and administration
 Substitute teacher placement
 Employee assistance programs
 Time tracking and management
 Employee safety program administration

 

Professional Development Programs

Consistent with our values, we embrace lifelong learning, establishing and delivering impactful professional development programs to grow our talent and continuously improve our capacity. Staff are continuously trained and supported as we strive for excellence at all levels.

Services Include:

 Ongoing professional development
 Mentorship and coaching programs
 Leadership development training
 Wellness and mental health support
 New teacher training programs
 Training and certification compliance management

 

Financial Operations and Management

With extensive experience navigating the complex world of charter school finances, Second Mile Education provides comprehensive support to help our schools meet financial performance goals and compliance standards with confidence, with tailored processes that support the budgeting, funding, measurement, and reporting requirements in today’s evolving landscape.

Services Include:

 Annual budgeting and planning
 Financial performance reviews
 Payment processing and reconciliation
 Vendor management and tracking
 Financial reporting and analysis
 Financial auditing and compliance
 Procurement and purchasing
 Insurance administration
 Advancement services and grant writing
 Grant management and accounting

 

Regulatory and Compliance

Second Mile Education provides extensive regulatory and compliance support to ensure all schools follow local, state, and federal regulations, meet standards in curriculum, licensing, and grants, and abide by charter contracts, maintaining vital trust with our authorizers and communities.

Services Include:

 Compliance monitoring for regulatory deliverable calendars
 Adherence to state and federal guidelines
 Health and safety standards oversight
 Curriculum standards compliance management
 Staff certification monitoring and support
 Grant compliance management
 Contractual obligation monitoring and reporting
 Compliance monitoring for special populations
 Compliance audit support